Terms & Conditions

These Terms and Conditions (“Terms”) govern the use of our services and website. By engaging with Handy Help Sydney, you agree to these Terms.

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1. Services Offered

Handy Help Sydney provides general home maintenance, handyman services, and in-home assistance. We reserve the right to refuse any service we consider unsafe, outside our scope, or beyond our qualifications.

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2. Bookings & Cancellations

• Appointments must be confirmed in advance via phone, email, or direct message.

• Please provide at least 24 hours’ notice for cancellations or rescheduling.

• Late cancellations or missed appointments may incur a fee.

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3. Payment Terms

• Payment is due upon completion of service, unless otherwise agreed in writing.

• We accept payment by cash, bank transfer, or other approved methods.

• Invoices (if provided) must be paid within the stated due date.

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4. Safety & Access

• The customer is responsible for providing a safe, accessible environment.

• If we determine the work area to be unsafe, we may decline to proceed until hazards are addressed.

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5. Liability

• We take all reasonable care in the delivery of our services.

• However, Handy Help Sydney is not liable for indirect, incidental, or consequential damages.

• Any damage or injury caused by misuse of materials or information provided by the customer is the responsibility of the customer.

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6. Warranty & Workmanship

• We aim to deliver high-quality work and stand by the services we provide.

• We do not guarantee work involving parts or materials supplied by the customer.

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7. Privacy

We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

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8. Changes to Terms

We may update these Terms at any time. The latest version will always be available on our website.